Issue 1
Which tool to be executed first ??? (Whether Patch13 or Export -Import tool)
Solution
1) Data has to be imported first by using "export - import" tool.
2) Then, SSA Interest has to be calculated at HO by using Patch 13
3) SSA interest file has to be imported at SO by using Patch 13
Issue 2
SSA Data Entry already completed at HO SOSB .Whether we have to use Export Import Tool again
???
Solution
Refer User Manual for Patch 13
If SSA interest is calculated / posted at SOSB already through Patch 12, it is mandatory to export/import SSA data through “Export Import tool” available at SDC and interest should be recalculated again at SOSB
Issue 3
While using Export Tool at Sub office, '.txt' files are created instead of '.ENC' files
Solution
Go to SP 5 >>> OT Folder >>> AnyCryp.dll . Copy this 'dll' file and paste the same in SSAExport Folder (by overwriting the existing one)
or
This Export Import Tool may be installed in another client machine (with latest configuration) and run 'soexport.exe'
Issue 4
At HO, SSA Interest Files are not generated in HO to SO Folder during Day End
Solution
Solution 1:
Perform Day End from another client machine where all the patches are updated with correct sequence and check whether files are created.
Solution 2:
Run "Int_Seq_SSA_2015.exe" again at HO & check whether files are created during day end Link for "Int_Seq_SSA_2015.exe":
Issue 5
Interest files are created with seq no 2 or 3 instead of 1.
Solution
Run "Int_Seq_SSA_2015.exe" again at HO & check whether files are created during day end Link for "Int_Seq_SSA_2015.exe":
Issue 6
At SO, no option for "import files from HO" in Day Begin/End group
Solution
Download & run "Upg_SO_Forms.exe" from SDC site
Issue 7
At SO, while importing SSA Interest Files, application hangs
Solution
Try from another client machine where all the patches are updated as per the sequence.
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